Payment Policy
Last updated: 1 January 2026
Pricing and quotations
Every engagement begins with a written quotation covering the caregiver category, shift length and duration. Prices are inclusive of applicable taxes unless stated otherwise.
Billing cycle
Short engagements are billed in advance. Long-term care is billed monthly or per agreed cycle, with an itemised statement of visits and hours.
Accepted payment modes
UPI, bank transfer, credit and debit cards. Receipts are issued for every payment.
Cancellations and refunds
Cancellations intimated at least 24 hours before a scheduled shift are refunded in full for the unused period.
Refunds for prepaid, unused service days are processed within 7-10 working days to the original payment method.
Disputes
Billing questions can be raised at care@careglobal.in or 9323332333; we respond within two working days.