Payment Policy

Last updated: 1 January 2026

Pricing and quotations

Every engagement begins with a written quotation covering the caregiver category, shift length and duration. Prices are inclusive of applicable taxes unless stated otherwise.

Billing cycle

Short engagements are billed in advance. Long-term care is billed monthly or per agreed cycle, with an itemised statement of visits and hours.

Accepted payment modes

UPI, bank transfer, credit and debit cards. Receipts are issued for every payment.

Cancellations and refunds

Cancellations intimated at least 24 hours before a scheduled shift are refunded in full for the unused period.

Refunds for prepaid, unused service days are processed within 7-10 working days to the original payment method.

Disputes

Billing questions can be raised at care@careglobal.in or 9323332333; we respond within two working days.

Partner With UsWork With Us