Terms of Service

Last updated: 1 January 2026

Scope of services

CareGlobal provides trained nurses, caregivers, physiotherapists, doctor visits and related home healthcare support. Services do not replace emergency medical care; in an emergency, call your local emergency number or nearest hospital immediately.

Bookings and scheduling

Bookings are confirmed once a caregiver is assigned and the schedule is acknowledged by the family. Shift timings, duration and scope are recorded in your care plan.

Payments

Charges are quoted before service begins and billed as agreed for the booked duration. Additional visits, consumables or extended hours are billed separately.

Cancellation and replacement

Cancellations should be intimated at least 24 hours in advance where possible. If a caregiver is unavailable, we arrange a suitable replacement at no additional cost.

Family responsibilities

Please provide accurate medical history, a safe working environment, and access to prescribed medicines and equipment.

Contact

Questions about these terms can be sent to care@careglobal.in or 9323332333.

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