Privacy Policy
Last updated: 1 January 2026
Information we collect
We collect the details you share when you request care: name, phone number, email, city, and a description of the medical requirement.
During service delivery we may record clinical observations such as vitals, medication schedules and caregiver visit notes.
How we use your information
To assign a suitable caregiver or clinician, coordinate visits, prepare care plans, and raise invoices.
To contact you about your ongoing service, and, where permitted, to share relevant service updates.
Sharing and disclosure
Health information is shared only with the caregivers, clinicians and care managers assigned to your case, or with your treating hospital or doctor at your request.
We do not sell personal or health information to third parties.
Data security and retention
Access to records is restricted to authorised staff. Records are retained for as long as needed to deliver care and to meet legal or accounting obligations.
Your rights
You may request access to, correction of, or deletion of your personal data by writing to care@careglobal.in.